Etiquette for Social Media Condolences

By: Louis Bruno
Friday, March 29, 2019

Social media has taken over our lives in a significant way. Many people have social media accounts on various platforms and are very active on them. It isnt uncommon for people to communicate regularly via these platforms through posts, messages or even images and videos.

This is why it is unsurprising, that when someone passes away, you may feel the urge to communicate with the bereaved family through a social media platform. While it isn't improper to do so, you need to follow certain etiquette while posting your condolences on any social media site.

Things To Keep In Mind

  • It's very important that you wait for the family to make an official announcement via their account before you offer your own condolences on any site. You might have heard of the demise from a mutual friend or acquaintance, but you should abstain from posting a condolence message before the affected person makes the information public.
  • Aside from this, it is extremely important that you refrain from making any announcement about the death, on your own account as well. It's best to call the family and express your condolences. The family themselves will make a formal announcement about the death. It is vital that people they know, hear about the demise from them rather than from a third party.
  • It's very easy to infringe on people's privacy in the highly digitalized world that we live in. This is why, when you are offering your condolences on a social media site, keep your message brief. If you want to send a more personal note, you can do so via direct message or a private message. This will show them that you are there in their time of need, but they won’t feel overwhelmed with all the attention they are getting.

At Charles J. O'Shea Funeral Homes, we provide comprehensive funeral services and can help you with all aspects of the process, so if you have questions, don’t hesitate to contact us.

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